If your size is no longer available online, please get in contact with us and let us know about the name and size you are looking for. We will let you know when your product will be available again.
Orders may be cancelled via a direct request through our contact us section customer care as long as the order has not yet been processed.
In the event that the order has already been shipped, you will need to proceed with a return as outlined in our return policy.
The delivery times and shipping fees are as follows:
Delivery to Switzerland and the Principality of Liechtenstein
We will deliver the goods within 2 - 3 days to the address stated during the order process. No shipping fees apply to our customers in Switzerland and the Principality of Liechtenstein.
Delivery to Europe and Rest of World
We will deliver the goods within 3 - 10 days to the address stated during the order process. The shipping fees will be borne by the customer and are based on the rates of the courier. If the order value is equal to or exceeds CHF 250.00, shipping will be free of charge.
Ordered goods may be returned in their original packaging within 14 days after receipt. We will only accept intact, unworn and undamaged goods with the corresponding packing list. Should we find the goods to be in a worse condition, we may reassess the goods’ value. Damaged goods must be marked on the packing list when returned.
The costs for the return shipment will be born by the consignor and the date of the postmark is binding.
The returns can be managed in the My Account section.
Please send your returns to the following address:
If you have a concern regarding an issue with the condition of your purchase, please contact our customer care for further information.